Ordering and Shipping FAQs
Yes! We legally ship to all 50 states except for Idaho, Nebraska and South Dakota, where products derived from cannabis (including hemp) are not allowed to be purchased or consumed in any form. The United States Farm Bill of 2014 classified industrial hemp as containing less than 0.3% THC. Under Section 7606 of the 2014 Farm Bill, Congress permits the growth and cultivation of industrial hemp under state sponsored departments of agriculture. The products sold by Revida Labs are all grown compliant with the 2014 and 2018 Farm Bills and 3rd party tested to ensure they meet these standards, allowing them to be legally shipped throughout the United States.
Once your order ships from our facility, you will receive an email notification with tracking information. Orders are typically shipped within 24-48 hours during normal business days. Orders placed over the weekends or holidays will ship within 24-48 hours on the following business day.
We do not ship internationally at this time.
All packages are shipped using the United States Postal Service. They are shipped First Class Mail if under 8 oz, Priority Mail when over 8 oz. Delivery times will depend on your location.
Although we strive to provide quick shipping time frames, we cannot control the package once it leaves our facility. If there is a problem with your package during transit, please contact our Customer Service team at 1-855-473-8432 or email us at [email protected]
Orders are typically shipped within 1 day of receiving your order. Once an order has shipped, it can not be cancelled but can be returned for a refund once you receive the package. If you wish to cancel your order, please inform us as soon as possible by emailing us at
We verify the quality of our products and stand behind them 100%. If you are dissatisfied for whatever reason, notify us within 30 days of receiving your product and ship your unopened or remaining product to us at 6700 NE 181st St. #82744, Kenmore, WA 98028. We will exchange your original purchase at the same value or issue a full refund of your purchase upon receipt of your product. When making contact, please include your name, product to be returned, and a phone number or email where you can be reached.
We currently accept all major credit cards. Orders can also be placed over the phone by calling our Customer Service team at 1-855-473-8432.
No. CBD products derived from hemp are available in all but 3 of the 50 states and are legal to purchase without a medical marijuana card or a prescription. Under Section 7606 of the 2014 Farm Bill (Agricultural Act of 2014), Congress permits the growth and cultivation of industrial hemp under state sponsored departments of agriculture. All of Revida Labs products are grown compliant with this Federal Farm Bill, and legally available for sale and shipment across the United States.